Higher Orbit understands that your privacy is important and recognizes the importance of respecting customer privacy over the Internet.

Within our main site www.higherorbit.com.au and other sites that we operate ("Sites") Higher Orbit may collect information that can personally identify you ("Personal Information").

In this Privacy Statement, we explain the circumstances in which we may collect Personal Information and how we may use it.

Identifying Information

In general, you can visit our Sites without identifying or providing information about yourself. However, Higher Orbit may receive Personal Information from you, if you wish to do any of the following things:

• Register with one of our Sites
• Request product information
• Request technical support
• Make an online purchase

In these instances, Higher Orbit may obtain the following Personal Information:

• Name
• Address
• E-mail address
• Phone number

Higher Orbit may request additonal information for our marketing and research purposes, which may include (without limitation)

• How you found out about the Site
• Navigational data to monitor Site use and improve Site content
• Your product functionality preferences
• Details of Higher Orbit Products that you own

To register as a member of a Site, we will ask you to supply us with additional Personal Information. When you visit the "Account" section of a Site after registration, your e-mail address and password will identify you. You will be free to change your Personal Information or to ask for it to be removed from our membership database.

Use of Personal Information

If you choose to give us Personal Information, Higher Orbit may use it to support our customer relationship with you.

For example, we may post or email to you announcements of Higher Orbit product upgrades, special offers, competitions, promotions and other new products and services from Higher Orbit.

Please note that Higher Orbit will not share, rent, sell or otherwise disclose your Personal Information to any other companies or organizations.

In any event, Higher Orbit will not disclose Personal Information to a third party without first seeking and obtaining your consent, except as explained below.

If you purchase a Product on-line, Higher Orbit does not retain your credit card details on its sites.

When Can We Disclose Information to Third Parties?

We will not disclose Personal Information to third parties without first seeking your consent, unless we are required by law to do so, for example by a government agency. We may also give your address details to third parties (such as couriers, Australia Post or promotions fulfillment houses, to allow them to deliver a prize or reward to you.)

Security of Your Personal Information

We will take reasonable steps to keep your Personal Information confidential and to protect it from misuse, unauthorised access, modification or disclosure.

We have implemented and will maintain proper standards of technology and operational security to protect your Personal Information.

Updating Personal Information

If you wish to update your Personal Information (such as your postal or email address), you may do so by logging into your account and using the 'Manage Account' link on the relevant Site.

Third Party Links

This Site may provide you with links to other Internet sites ("Third Party Sites") that are not operated by Higher Orbit and which have different information privacy and collection practices.

If you choose to link from this Site to a Third Party Site, you acknowledge that Higher Orbit has no responsibility for the privacy of any Personal Information that you may submit to the operator of that site.

Cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most Web browsers are set to accept cookies.

We use cookies to operate our Site membership system and to identify products that you purchase through our online store. They also help us to identify visitors that have previously registered with a Site.

If you do not wish to receive cookies from Higher Orbit, you may set your browser to refuse cookies.

Update of This Privacy Statement

From time to time, Higher Orbit may revise this Privacy Statement and we suggest that you should periodically review our current Privacy Statement on this Site.

Higher Orbit will not send you any separate notification of changes to its Privacy Statement.

How to Contact us

If you have any questions about our privacy policy, the practices of this Site, or your dealings with this Site, you can contact us at http://www.higherorbit.com.au/About/Contact/